Free Tax Help


The 2021 Volunteer Income Tax Assistance (VITA) service will be running from March 1 - April 13. Appointments are required so please contact us at 423-378-3409 ext 20 or by emailing us at 


This year, VITA will be held as a drop-off service. People with appointments will come to the Fresh Start parking lot (285 Louis Street, Kingsport, TN 37660) where a volunteer will come out to cars to collect paper work and discuss any necessary items. Clients will then make a second appointment to come back to pick up their documents and ask any questions regarding their filing. 


Make sure you have all the right documents with our Tax Documents Check List

Map to drop-off parking lot

Parking Map



Want to file from home for free?

United Way now offers a free, online option so that you can file your taxes from the comfort of your own home. Click Here to begin filing check out this video to see how simple it is!