Career Opportunities

See below for current career opportunities with United Way of Greater Kingsport or our many community partners! 

 

______________________________________________________________________________________________________________

Office Coordinator Wanted

 

 

Local nonprofit agency seeks a part-time Office Coordinator who will present a positive and professional manner as the first point of contact for our organization. The Office Coordinator must have the ability to work with people of diverse backgrounds and demonstrates a strong passion for literacy.

The Office Coordinator is responsible for various administrative and clerical tasks, including, coordinating the office schedule, managing the student/tutor database, assisting with fundraisers, maintaining an organized and efficient work environment and assuring a smooth flow of information within the organization.

Minimum of a high school diploma. Some college or secondary education in a related field is preferred. Three to five years in an office environment and knowledge of computer software is essential.

 Apply on Indeed: https://indeedhi.re/3zu4AyS

_____________________________________________________________________________________________________________

 

 

Big Brothers Big Sisters of East TN

 

 

 

JOB TITLE: Recruitment and Partnerships Manager
REPORTS TO: Chief Development Officer
FLSA STATUS: Exempt
LOCATION: Tri Cities, TN (Bristol, TN/VA)

About Big Brothers Big Sisters of East Tennessee
Big Brothers Big Sisters of East Tennessee defends potential in children through strong and enduring, professionally supported one‐to‐one relationships that change lives for the better, forever. Children and youth enrolled in the program achieve measurable outcomes, including educational success, avoidance of risky behaviors, higher aspirations, greater confidence, and better relationships. This mission has been the cornerstone of the organization’s 52-year history in the Knoxville area. The team is fun, industrious, and immensely dedicated to our mission.

Job Summary
The Recruitment and Partnerships Manager is critical to the agency’s continued growth and success. This position’s role is to cultivate prospective new corporate and community partnerships to generate new mentors, volunteers, and revenue. This role will be measured on meeting the requirements of the job description; on volunteers recruited and official partnerships put in place.

Commitment to JEDI
It’s not enough to say we are committed to justice, equity, diversity, and inclusion (JEDI). We have to work intentionally and diligently to bring about change. To empower the potential of all young people, we have to ensure all young people have the opportunity to have a strong mentoring relationship in their lives. We are actively working to promote justice, equity, diversity, and inclusion throughout our organization. This commitment extends not only to an inclusive hiring and recruitment practice, but also to the policies, processes, and procedures that our staff, families, mentors, donors, and community partners rely upon to create connections within the East Tennessee communities we serve.

Essential Functions
1.Cultivate and steward strong relationships with employers, Bristol community groups, and mentors.
2.Identify and negotiate agreements with corporations, schools, churches, etc. that specify responsibilities, obligations, and commitments of the volunteering organization to recruit, train, and provide incentives to employee volunteers.
3.Recruit volunteers, with focus on diversity, and outreach to families through an increasing number of regular face-to-face activities in community, corporate, collegiate, and civic environments. This also includes engaging existing volunteers and parents in volunteer recruitment and youth outreach efforts.
4.Lead presentations, information sessions, and orientations for potential and active recruitment partners.
5.Create recruitment collateral materials (print, visual, and promotional) and communication pieces.
6.Create and maintain communication with current volunteers and inquiries through multiple channels.
7.Plan, execute, and evaluate an annual recruitment campaign.
8.Participate in public speaking engagements in conjunction with CDO, including TV, radio, and other media opportunities.
9.Attend recruitment opportunities such as volunteer fairs and networking events, as necessary.
10.Refine recruitment strategies based on agency scorecard, demographic model, outcome measures, participant input, and continued research to appropriately balance volunteer recruitment outcome measures and youth outreach needs.
11.Track and evaluate results of recruitment and outreach efforts, providing weekly, monthly, and quarterly progress reports for both volunteer recruitment and youth outreach efforts and forecast returns on upcoming efforts.
12.Maintain accurate and up-to-date records of contact in agency’s database management systems.
13.Collaborate with agency event leads to ensure volunteer recruitment is incorporated in all development and program events.
14.Attend all necessary internal team meetings, as well as external meetings.
15.Other duties, as assigned.

Knowledge, Skills, and Abilities
1.Goal-driven approach to work with a demonstrated ability to develop a rapport with individuals and organizations from diverse sectors.
2.Persuasive written and oral communication skills with proven bottom-line results.
3.Demonstrated ability to make presentations that move people to action.
4.Ability to determine informational needs, to collect and analyze information, and to devise and develop statistical analyses and reports.
5.Ability to use time effectively.
6.Adaptability and ability to adjust to shifting priorities.
7.Team-oriented.
8.Attention to detail.

Work Environment/Physical Requirements
1.Must be able to work proficiently with computers and other office equipment.
2.Must have reliable transportation to meet with potential partners, vendors, or consultants, attend conferences and meetings, etc.
3.The employee will frequently talk; hear; stand; and be subject to repetitive wrist, hand, and/or finger movement. The employee will sit, walk, and drive.

Preferred Training and Experience
1.Three to five years’ experience in sales, marketing, or non-profit development or one year of experience with BBBS or a youth serving organization.
2.Management experience.
3.Bachelor’s degree in marketing, communications, or social services.

Position Contacts Internal contacts include agency staff and agency Board of Directors. External communication will be as a representative of the organization.
 

Equal Employment Opportunity
It is the policy of Big Brothers Big Sisters of East Tennessee to provide equal employment opportunities to all candidates and all employees without regard to race; color; religion; national origin; sex (including same sex); pregnancy, childbirth, or related medical conditions; age; genetic information; disability; citizenship status; military status; veteran status; or any other category protected by law.

Americans with Disabilities Act
Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSETN may change the specific job duties with or without prior notice based on the needs of the organization.

To apply, a cover letter and resume should be emailed to Careers@tennesseebig.org with “Recruitment and Partnership Manager” listed in the subject line

_______________________________________

JOB TITLE: Recruitment and Engagement Manager
EPORTS TO: Chief Development Officer
FLSA STATUS: Exempt LOCATION: Tri Cities, TN (Kingsport/Johnson City

Job Summary
The Recruitment and Engagement Manager is critical to the agency’s continued growth and success. This position’s role is to provide engagement for current matches and cultivate prospective new corporate and community partnerships to generate new mentors, volunteers, and revenue. This role will be measured on meeting the requirements of the job description; on engagement events hosted, volunteers recruited, and on official partnerships put in place. 

Essential Functions
1. Lead or support quarterly match activities including an annual Holiday Party and Back to School Bash., tracking attendance in agency CRM.
2. In conjunction with Bristol and Knoxville, provide a monthly newsletter highlighting Match Activities, events, and trainings. Regularly celebrate Big/Little birthdays and anniversaries.
3. Create and manage detailed event timelines and budgets, including solicitation of In-Kind donations.
4. Cultivate and steward strong relationships with employers, community groups, and mentors.
5. Identify and negotiate agreements with corporations, schools, churches, etc. that specify responsibilities, obligations, and commitments of the volunteering organization to recruit, train, and provide incentives to employee volunteers.
6. Recruit volunteers, with focus on diversity, and outreach to families through an increasing number of regular face-to-face activities in community, corporate, collegiate, and civic environments. This also includes engaging existing volunteers and parents in volunteer recruitment and youth outreach efforts.
7. Lead presentations, information sessions, and orientations for potential and active recruitment partners.
8. Create and maintain communication with current volunteers and inquiries through multiple channels.
9. Participate in public speaking engagements, including TV, radio, and other media opportunities
10. Attend recruitment opportunities such as volunteer fairs and networking events, as necessary.
11. Refine recruitment strategies based on agency scorecard, demographic model, outcome measures, participant input, and continued research to appropriately balance volunteer recruitment and youth outreach needs.
12. Track and evaluate results of recruitment and outreach efforts, providing weekly, monthly, and quarterly progress reports for both volunteer recruitment and youth outreach efforts and forecast returns on upcoming efforts.
13. Maintain accurate and up-to-date records of contact in agency’s database management systems.
14. Attend all staff and team meetings, as appropriate, contributing and collaborating with other departments on projects/events.
15. Other duties, as assigned.

Knowledge, Skills, and Abilities
1. Goal-driven approach to work with a demonstrated ability to develop a rapport with individuals and organizations from diverse sectors.
2. Persuasive written and oral communication skills with proven bottom-line results.
3. Proficiency in Microsoft Office; including Word, Outlook, and Excel.
4. Demonstrated ability to make presentations that move people to action.
5. Ability to determine informational needs, to collect and analyze information, and to devise and develop statistical analyses and reports.
6. Ability to use time effectively.
7. Adaptability and ability to adjust to shifting priorities.
8. Ability to collaborate with teammates.
9. Attention to detail.

Work Environment/Physical Requirements
1. Must be able to work proficiently with computers and other office equipment.
2. Must have reliable transportation to meet with potential partners, vendors, or consultants, attend conferences and meetings, etc.
3. The employee will frequently talk; hear; stand; and be subject to repetitive wrist, hand, and/or finger movement. The employee will sit, walk, and drive.

Preferred Training and Experience
1. Three to five years’ experience in sales, marketing, or non-profit development or one year of experience with BBBS or a youth serving organization.
2. Management experience.
3. Bachelor’s degree in marketing, communications, or social services.

Position Contacts
Internal contacts include agency staff and agency Board of Directors. External communication will be as a representative of the organization.

Equal Employment Opportunity
It is the policy of Big Brothers Big Sisters of East Tennessee to provide equal employment opportunities to all candidates and all employees without regard to race; color; religion; national origin; sex (including same sex); pregnancy, childbirth, or related medical conditions; age; genetic information; disability; citizenship status; military status; veteran status; or any other category protected by law.

Americans with Disability Act
Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSETN may change the specific job duties with or without prior notice based on the needs of the organization.

To apply, a cover letter and resume should be emailed to Careers@tennesseebig.org with “Recruitment and Engagement Manager” listed in the subject line.

_____________________________________________

JOB TITLE: Match Support Specialist
REPORTS TO: Director of Match Support
FLSA STATUS: Non-Exempt
LOCATION: Knoxville/Tri Cities, TN

Job Summary
Essential to BBBS-ETN’s success, the primary functions of this position are to provide match support, prioritizing child safety; ensure positive impacts for youth, build and develop constructive and satisfying relationships between children and youth and volunteers. The successful incumbent will produce positive outcomes in the following areas: match support completion rate, successful match closure, average match length, documentation, quality assurance, match story submission, and survey completion rate.

Essential Functions
1. Continually assess the match relationship, focusing on child safety, match relationship development, positive youth development, and volunteer satisfaction; ensuring potential problems and barriers are identified, addressed, and resolved s early as possible.
2. Provide match support Provide match support on a frequency according to BBBSA Standards, at a minimum.
3. Assess and provide individualized training for mentors, mentees, and families, ensuring a positive youth development experience for children and satisfying experience for volunteers.
4. Ensure high level expertise in applying child safety and risk management knowledge, policies, and procedures.
5. Develop strategic interventions to identify and strengthen match relationships.
6. Effectively utilize surveys to assess program impact on youth development.
7. Conduct exit interviews in person or by phone with all parties at match closure to assess reasons for match closure and re-match potential, sending all match closures to director for completion.
8. Share with Chief Development Officer potential partnership relationships as discovered through volunteers’ and parents’ employment and/or other affiliations.
9. Promote all engagement and training activities provided by BBBS-ETN during match support calls, follow up emails, and texts.
10. Attend all staff and team meetings, as appropriate, contributing and collaborating with other departments on projects/events.
11. To ensure quality services and measurable outcomes, maintain accurate and timely records for each match according to standards, utilizing relationship technology. Utilize all provided technology for record keeping, appointments, calls, and other functions of position.
12. Provide monthly match stories to Chief Financial Officer to be used in grant reporting, stewardship of donors, and additional acknowledgements.
13. Other duties, as assigned.

Knowledge, Skills, and Abilities
 1. Goal-driven approach to work with a demonstrated ability to develop a rapport with individuals and organizations from diverse sectors.
 2. Proficiency in Microsoft Office; including Word, Outlook, and Excel.
 3. Excellent written and oral communication skills reflecting solid customer service both in-person, by email, and telephone.
 4. Ability to form and sustain appropriate child and adult volunteer-based relationships, with focus on positive youth development.
 5. Ability to effectively assess and execute the following relational support skills; guiding, supporting, confronting, advising, and/or negotiating.
 6. Ability to use time effectively.
 7. Adaptability and ability to adjust to shifting priorities.
 8. Ability to collaborate with teammates.
 9. Ability to collect meaningful data and draw solid conclusions.
10. Attention to detail.

Work Environment/Physical Requirements
1. Must be able to work proficiently with computers and other office equipment.
2. Must have reliable source of transportation, valid driver’s license, and meet state required automobile insurance minimums.
3. The employee will frequently talk; hear; stand; and be subject to repetitive wrist, hand, and/or finger movement. The employee will sit, walk, and drive.
4. Flexible work hours are required to meet customer needs. If home visitation is indicated, must travel to local communities and neighborhoods.

Preferred Training and Experience
1. Assessment and relationship development experience with child and adult populations.
2. Understanding of child development and family dynamics.
3. Bachelor’s degree preferred in social services, human resources, or related field. If no degree, experience in social services, child development, or related work.

Position Contacts
Internal contacts include agency staff and leadership team. External communication will be as a representative of the organization.

Equal Employment Opportunity
It is the policy of Big Brothers Big Sisters of East Tennessee to provide equal employment opportunities to all candidates and all employees without regard to race; color; religion; national origin; sex (including same sex); pregnancy, childbirth, or related medical conditions; age; genetic information; disability; citizenship status; military status; veteran status; or any other category protected by law.

Americans with Disabilities Act
Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBS-ETN may change the specific job duties with or without prior notice based on the needs of the organization.

To apply, a cover letter and resume should be emailed to Careers@tennesseebig.org with 'Match Support Specialist” listed in the subject line.