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If you need immediate assistance for yourself or a loved one,

call or text the TN Redline: 1-800-889-9789

Are you or a loved one having a mental health crisis?


Frontier Health

Frontier Health's Crisis Hotline


Have you had an overdose or fear that you might? 

Or is someone you care about in that situation?



Overdose Response Team


Are you thinking about suicide or worried about a love one who might be?



Suicide and Crisis Lifeline


Are you looking for assistance in finding recovery options?

TN Redline



Ballad PEERhelp Warmline

M - F 8 AM to Noon




This guide can help you find:

-  Substance use/misuse treatment resources and recovery meetings

-  Assistance with locating food pantries

-  Help paying a utility bill

-  Someone to talk to about a child or adult that is in danger or being harmed or harming themselves

AveNew is a community drug education and prevention coalition in Kingsport, Tennessee striving to create a healthy and safe community free of substance misuse.  Our goals include raising community awareness, increasing access to evidence-based prevention education for young people, reducing stigma surrounding substance use and recovery, and connecting those affected by addiction to available services and resources.  Members of the AveNew coalition are from diverse sectors of the community - business, law enforcement, schools, local government, health, media, parents, youth, and the faith-based community. 

Addressing the overdose and addiction epidemic continues to be an urgent issue facing our region. 

Working together, we can effect positive change. 


Educate our community about the impact of substance misuse;

Prevent people of all ages from misusing substances;

Connect people to community resources, and

Support and promote efforts to increase resiliency in our community.













AveNew’s vision is to make the Greater Kingsport area a safer, healthier and more resilient community by addressing substance misuse and guiding those impacted through education, prevention, and connection.

Everyone has a part to play as we work together to educate our community about the impact of substance misuse, promote evidence-based prevention programs and connect people to resources. 

Contact us if you would like to:

  • Understand more about the science of addiction and resiliency building

  • Learn about current prevention efforts

  • Host a training or educational event for your workplace, school, church or organization

  • Sign-up to join a Youth Coalition or be a Youth Mentor

  • Join the First Tennessee Development District Second Chance Employment Network

  • Become a Tennessee Faith-Based Initiative Certified Recovery Congregation



423-378-3409 x 18



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The United Way of Greater Kingsport (UWGK) has long been known as a catalyst for positive change, helping to create and build the resources necessary to improve the quality of life for those who live and work in our area.  Several years ago, it became clear that northeast Tennessee was experiencing an epidemic of drug abuse, a problem that impacted every part of our community – families, healthcare providers, law enforcement, employers, schools, and more.  UWGK formed a Drug Task force to study the issues related to substance misuse in the region.  From there, a community coalition – AveNew – was formed.  While AveNew is under oversight and management of its own Leadership and Steering Teams, we are thankful for UWGK’s continuing support in providing a part-time staff member to work with AveNew and for grant funding.

Through the collaborate efforts of our team members and program partners, we continue the work of making the Greater Kingsport area a safer, healthier, and more resilient community.  Our Leadership and Steering Teams consist of regional experts, area stakeholders, and community members who volunteer their time and talents to set the overall vision and program direction.   

Leadership Team    Steering Team


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Looking for help in understanding the effects of substance use in our children and teens and how you can promote healthy habits to protect their brains? The links below share a variety of resources and strategies for having those difficult conversations. However, we know this is a complicated issue. If you have questions or need more information, please reach out to us at

avenew@uwaykpt.org or 423-378-3409 x18


   b2y3When Should I take action?Podcast for Parents




      g11y11friendwhat if I need help yellow


Prevention does work and we all have a part to play in helping our children and teens understand the affects of substance, learn about their risk factors, and develop habits to deal with the ups and downs of life in a healthy way.  If you would like to join our prevention network, please reach out to us at avenew@uwaykpt.org or 423-378-3409 x18.








Substance use disorder is a preventable chronic disease similar to high blood pressure and type 2 diabetes.  It is important to know the facts, to know the risk factors and to know what treatment options are available. If you have questions or need more information,  please reach out to us at

 avenew@uwaykpt.org or call 423-378-3409 x18     


Many words associated with substance use disorder are stigmatizing and using those words can prevent people who need treatment from seeking help.
  Our words can be the difference between life and death.  Our words can encourage someone and empower them to seek assistance.


Take the "Our Words Matter" Pledge


and agree to describe addiction as a treatable disease and use person-centered language such as a person with substance use disorder instead of words that hurt like "addict" or "junkie".

We know there are many roads that can lead to long-term recovery, and it may take time to find the one that works best for you.

  However, there is HOPE.  Sometimes, hearing another person's story can help you find your path. 



Call or text the TN Redline 24/7 at 1-800-889-9789 for free and confidential referrals.