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Job Opportunities

Resource Development and Communications Manager, United Way of Greater Kingsport

The United Way of Greater Kingsport (UWGK) is part of United Way Worldwide, a global volunteer-led, nonprofit organization that seeks out and addresses the root causes of pressing social issues, is accountable for stewardship of resources, and is responsible for delivering both short-term and long-term results aimed at improving the lives of local community members.  Through the generosity of local donors, the UWGK raises over $3.5 million annually to drive community impact in the areas of education, income, and health.


This results-oriented non-profit is seeking a team member who has proven community leadership with the ability to exercise strategic communication management skills in order to mobilize companies and  individuals to give, advocate, and volunteer; to build and maintain positive, productive relationships with volunteers, companies and  individuals aimed at increasing UWGK’s presence and impact within the community; and utilize computer technology (e.g., a donor database and general office programs) and processes to accomplish critical resource development work.


The Resource Development and Communications Manager should have a genuine interest in the non-profit sector, the ability to achieve successful results in annual campaigns, and the enthusiasm and initiative to collaborate effectively with the community as well as UWGK volunteers and staff.  Interested applicants must have a bachelor’s degree and a minimum of 3-5 years of experience in an applicable field. 


Interested applicants desiring to help the UWGK drive community change should send a cover letter and resume to by Friday, December 8, 2017.  These documents may also be mailed to UWGK, Attention:  RESUME, 301 Louis Street, Suite 201, Kingsport, TN  37660.


Executive Director, Literacy Council of Kingsport 

The Literacy Council of Kingsport seeks a full-time Executive Director to manage operations and literacy program, including fundraising, volunteer management/training, and work with Board and committees.

Bachelor's degree and Experience in the following areas desired: nonprofit management, grant writing/fund development, financial management, and marketing/communications. 

Send resume and salary requirements by November 29 to Literacy Council of Kingsport, 326 Commerce St., Kingsport TN 37660 or email



Financial Wellbeing Coach, Credit & Small Business

DEPARTMENT | HOPE Inside Retail Network
ACCOUNTABILITY | Reports to a Regional Vice President

For the past twenty-four years Operation HOPE has been dedicated to

empowering underserved communities through financial literacy. Now, our work

encompasses much more than financial education. Our work is about instilling

knowledge and confidence in those we serve so they can experience, sometimes

for the first time in their lives, financial dignity.



In this role you will coach in a manner that encourages measurable, positive outcomes in client

development. You will serve as the primary point of contact addressing internal and external client

interactions at the HOPE Inside with business partners and senior leadership levels. You will be based

out of a HOPE Inside office (predominately hosted by a corporate partner).



Primary duties and responsibilities include but are not limited to the following:

- Conduct client and consultant interactions using Strategic Client Management methodologies and tools

- Recruit, build and lead clients in order to achieve strategic performance objectives and help clients build a debt

reduction action plan

- Build productive relationships with Bank Partners for shared Client relationships

- Guide clients in the gathering of information such as bank account records, and business tax returns

- Prepare and interpret client’s information such financial document summaries, and income projections

- Analyze financial information obtained from clients to determine strategies for meeting clients’ financial objectives

- Answer clients’ questions about the purposes and details of financial plans and strategies

- Community outreach and marketing execution

- Promote Operation HOPE, Inc. solutions via social media

- Schedule and facilitate workshops on financial literacy topics i.e. credit, money management

- Coach individuals by phone and in-person

- Liaison with partner and the community

- Coordinate and schedule coaching sessions

- Schedule workshops in the bank and the community

- Maintain client data for impact reporting into the CRM system

- Build and maintain community alliances and execute marketing objectives

- Help clients build a debt reduction action plan


- Bachelor’s degree is preferred, however will consider comparable 2+ years work experience in the financial
- Must possess strategic thinking expertise as well as the ability to plan and execute tactical strategies to
implement company objectives
- Must be savvy at internal and external communication techniques and messages
- Strong contributor with analytical skills and the ability to identify and proactively communicate industry and
governance trends to clients.
- Strong presentation skills with the ability to conduct group and individual recruitment and training sessions
for volunteers and schools
- Highly experienced Financial Coach with outstanding people skills and ability to quickly form meaningful
working partnerships
- Good listener and self-starter with a demonstrated ability to work with minimal hands-on direction
- Strong communication skills both verbally and in writing to conduct presentations and meetings
- Expertise to effectively develop and influence others
- Experience managing a volunteer program with recruiting and training
- Multitask oriented with the ability to initiate, manage and maintain several projects and program relationships
- Basic computer literacy a must. Proficiency in MS Word, Excel and PowerPoint.
- Professional demeanor and attire will be required in this position
- High-energy individual who demonstrates confidence, accountability, and professionalism while
demonstrating personal integrity, resilience, and respect for others
- Ability to deliver client education and training by developing appropriate awareness of investment offerings,
fiduciary responsibilities and procedures when presenting opportunities for clients to contract investment
products, services and platforms
- Demonstrate knowledge in fiduciary responsibilities and procedures when describing financial product
services to clients
- This job requires personal transportation that will allow travel within the designated market area
- Requires an average of 50% business travel
- Execution of information across various social media channels
- Experience using Customer Relationship Management programs
- Knowledge of interpreting Credit Report information
- Experience building and maintaining financial budgets
Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or expression, marital status, genetic information or any
other characteristic protected by law.
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